It used to be you were told
by a friend about another friend who is hosting an event - word of mouth. You
would then spend perhaps, 5 minutes tops, registering for this event, attend
the event, drink a few cocktails and then head home.
Social media has now changed
all of this. Events and event planners are now able to have long-term and
effective interactions with their attendees.
There is no doubt that
social media has now become the primary means of communication and the most
effective way to “get the word out there” about your event and your brand.
However, as Megan Ritter outlines in the article below, “many businesses find
it difficult to find and share content that appeals to their audience”.
Read the article here
No longer is it sufficient
to just employ the various social media platforms (e.g. Facebook, Instagram,
Twitter etc.) but businesses now need to consider the content in which they are
posting in order to engage their target market and boost their overall branding, clicks, and conversions.
Let’s take a look at what Ritter
has suggested as the top 5 overlooked social media tips that businesses, old and
new, need to consider in “shaking up” their marketing strategies.
1) Use Long Form Content
on Social Sites
At first, this would appear
to be an odd tip to suggest in this day and age where our attention spans
rarely last longer than 15-20 seconds. But this is where quality over quantity
proves to be most effective. If people like what you are saying, they will want
to read more, but you must be creative in the ways you present the information
in order to first capture their attention and retain it.
We find that Google+ and
Facebook are the best platforms to draw attention to a lengthy post. A great
trick, as Megan suggests, is to quote an excerpt of the post that would
intrigue readers to click on a link that would lead them to the rest of the
content.
2) Use A Unique Strategy
For Each Network
A unique strategy for each
social platform is important in order to guarantee results since each network
has a key demographic. Ritter suggests, “always keep in mind that the way your message must reflect the medium you’re
using”. For example, Twitter and Instagram may be a great way to engage
and interact with your audience in real time during an event while your
Facebook page can be more information based about your business and the other
upcoming events.
Create a timeline for your
posts as part of your strategy. Ensure that they are timed along with the
platforms’ peak activity with its users that would generate the most views. When
sharing information about your event, Marketo sheds light on the importance of
the social-sharing buttons and states that “by making sure this functionality
is front and center, you can drive additional registrants through social
sharing”. This functionality is an easy and accessible tool available in all
social media platforms that can yield the most results in brand awareness and
clicks.
3) Skip The Script &
Have Fun
Thinking
out of the box is the name of the game. With the emergence of more and more
start-up companies entering the market with new and exciting ways to gain brand
awareness, the traditional “straight-laced corporate image” needs to take a
back seat. It’s okay to get a little weird. If you can engage people by getting
a little edgy and saying something out of left field, it’s well worth the
potential risk. By letting your business guard down a bit and allowing your
persona to be more candid, you appear more trustworthy and personable.
4) Try User-Generated
Content, Vine, Hyperlapse, Snapchat
These social media platforms
are great at catering towards the short attention spans of consumers these
days. Vine comedians are becoming increasingly popular and we are seeing these
clips being shared across all platforms. Lasting for only a maximum of six to
seven seconds long, it is a great medium to get small concise messages across
to your audience with a touch of humour.
5) Using Positivity –
Turn That Frown Upside Down
Social media is becoming grounds
for constant negativity as a medium for consumers to complain about everything
from products, to politics, to other people. It is a breath of fresh air when a
business takes the positive route and brands itself as a positive force on
social media.
For example, take the “Real
Beauty Sketches” by Dove campaign, identified as one of the top ten most Influential Social Media Marketing Campaigns
of 2013 by Adhere Creative. They identified the trend in behavior of
self-perception of women and realized that women are their own worst critic.
Dove confronted the issue that was most prevalent among their target market of
women and made a huge social impact with their positive social media campaign
that encouraged beauty as a source of confidence.
Business As (Un)usual - (Clever!)
Business As (Un)usual - (Clever!)
While it can be a daunting
and time consuming task to continuously maintain a social media profile across
all networks, Marketo believes that “being active on social networks before,
during and after your event is the bread and butter of your event social
strategy”. We don’t all have to follow suit and use the same usual social media
strategy. The tips provided by Ritter are a means to take your social media
game to the next level. Go ahead and think out of the box! Doing so will help
you and your brand stand out and ultimately boost your overall branding, clicks, and conversions.
Thoughts?
Please leave us a comment
below and tell us what you think about Ritter’s overlooked social media tips.
Are there more ways in which we can utilize social media that have not yet been
employed by businesses?
By Anita Jagassar and Julia Yu
References
Megan Ritter on 5 Overlooked Social Media Tips to Boost Branding, Clicks & Conversions. Retrieved from: http://justcreative.com/2014/10/16/social-media-tips-to-boost-branding-clicks-conversions/
Marketo: The Definitive Guide To Event Marketing: 2012 Marketo, Inc
References
Eunice David on Top 10 Influential Social Media Marketing Campaigns of 2013.
Retrieved from:http://www.adherecreative.com/blog/bid/152638/Top-10-Influential-Social-Media-Marketing-Campaigns-of-2013
Retrieved from:http://www.adherecreative.com/blog/bid/152638/Top-10-Influential-Social-Media-Marketing-Campaigns-of-2013
Marketo: The Definitive Guide To Event Marketing: 2012 Marketo, Inc
Thanks for the great article, Anita and Julia! I think businesses are smart by taking advantage of user-generated content. Both Coke and RBC have commercials on air currently that take advantage of this. I'm an RBC client and remember seeing a call out on their website for people to submit snippets of how RBC is useful in their lives. A few weeks later, I see the ad on TV with various home video-type submissions patched together to make a "celebrating milestones/memories" type of commercial courtesy of RBC. It's a great idea and really makes the customer feel they are meaningful.
ReplyDeleteGRACE WONG
I agree that we need to keep things interesting and unique when it comes to social media marketing (actually, when it comes to all forms of marketing). And I agree with what you said, Julia, about using Instagram to depict real time pictures of events, and Facebook to report more informational information about an event. But I think what is really key is to use multiple social media platfoirms so that you can market both real time information to your target market AND hard information. For example, I do not think Instagram alone would provide enough information to successfully market an event, but in combination with a live Twitter feed with constant tweets about the event, that could be very successful.
ReplyDeleteExcellent point Madeline! Instagram and Twitter is a great tool to engage with your target marketing before, during, and post event in ways we have never been able to before the social media boom. Not only are they just great tools to keep those who couldn't attend your event informed of what is currently happening, but it keeps the buzz going, whether you are physically there or not. I believe these tools are extremely necessary to consistently keep your audience intrigued and "hooked" and ultimately buying into your brand. Thanks for your comments!
DeleteThanks for the comments! Grace, I think your RBC example is a great way for RBC to break down its "corporate" image and do something fun and yet still build brand loyalty! Madeline, 100% agree that one social platform simply isn't enough in our day and age and you need to diversify platforms.
ReplyDeleteGreat article and I totally agree with everything in your article.
ReplyDeletepoint number 3 resonated with me when the company I used to work with was first getting into social media about 5-6 years ago. They were too conservative and "straight laced" with their messaging and it was truly not engaging at all. The sad part was they viewed themselves as innovative seeing as they were in the film industry. It took some persuasion and creative tactics to show that we needed to deliver content differently. As soon as they changed the way to posted content online, the number of engagements with their audience increased. From time to time, some of their posts may not get as much activity as others but I think it's improvement from what they first posted.
Stephanie
I think you nailed it here, Steph! Not only is it important to employ these tools but it is equally important on HOW you produce the content. Everything must be strategic these days as the public is constantly bombarded with new and exciting social media ideas and posts that it's often difficult for "dinosaur" companies to keep up. I think this is also a perfect example that "slow and steady wins the race" may not always may not always be the case. When you see an opportunity to produce unique content, you must jump on it before someone else does. Thanks for contributing!
DeleteGreat job! I really liked the point of "positivity". I remember that Dove ad, and the impact it had on many women around the world. I guess it goes to show you that positive imaging can bring better buzz about your event. There does need to be a connection between customer and company, and there is a lot of emphasis on the "now". But, just like in point 1., you get them with a catchy slogan or picture, and then give them great information about what they want to hear and I think a better relationship is formed.
ReplyDeleteI loved that Dove ad!!! I think all women do :)
DeleteGreat post!
ReplyDeleteHowever, I wonder about how useful the information contained in the blog would be to someone like myself who works in a pretty stringent corporate world. I worry about the mention of Skipping the Script as I am not sure how it would be received based on the clientele and what has been done in the past. I think my issue would be to find out when the above recommendations would be appropriate and when it wouldn't be, which sounds to me like a bit of an informed guessing game!
Karine - I hear you! Working in a pretty stringent corporate world myself, it's definitely a fine balance and especially since social media is often governed by stringent execs themselves. It has to come from the top, but I have to believe they're reading similar articles and adapting cause I see it myself with my own company - hints of it peering through that make me smile. Also, as individual contributors I think we can have some levity ourselves yet still get the job done as long as you remain professional. And I think we can spread positivity when referencing the company in social media - it's not a man show, but a shift from everyone. I agree though, there has to be some element of guessing in there - you never QUITE know what'll be a hit or miss.
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ReplyDeleteHi Anita & Julia,
ReplyDeleteI really enjoyed your blog about the 5 social media tips to boost branding, clicks and conversions. As mentioned in your blog, the consumer’s attention span is very short and some of those Vine comedians have profited well for themselves. Instagram was smart to use the success of vines short videos and increasing it to about 10 seconds. So that people using the Instagram platform can post both videos and photos.
For the longer post/blogs I’ve seen a lot of catchy titles to intrigue me into clicking on the link on Facebook as well.
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ReplyDeleteThanks for sharing this fantastic article! These are great tips on standing out from the crowd of brands competing for your attention on social media. With the bombardment of information society is overwhelmed by, I agree that standing out from other brands is key to gaining the attention on social media. Thinking outside of the box is absolutely a great strategy! I particularly like the idea of "vines" as a way of capturing someone's attention. It can be a brief video, but if the content is captivating, it can have an impressionable impact on the viewer. I agree, that quality over quantity packs a much more powerful punch.
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